Quality Control Plans

Quality control should involve company executives as well as field personnel. Quality control plans provide the written "reference" document for the implementation of the quality control program.

This plan must explain the duties and activities of the quality control personnel as clearly and concisely as possible. The fol­lowing writing suggestions should be used due to drafting such a plan.

The plan should be from the different departments involved with the quality control process. Also, it includes the field office person­nel and the participation of the owner, engineer, subcontractors, and suppliers.

Preparation and implementation of the QC plan must be more than a "cosmetic" fix. The quality control program may look good on paper, but it can only serve its intended purpose by daily execu­tion of the stated quality control procedures.

The plan must be easily understood by the person who is going to implement the procedure listed in the manual. Items that should be included are organizational charts showing the chain of com­mand, explanation of duties, lists of procedures, and examples of documents to be used.

The plan must be kept up-to-date by reflecting all changes required to maintain effective quality control on the job-site. This may include using suggestions from the employees responsible for QC duties.

The following guidelines have been established by the U. S. Army Corps of Engineers to be used when writing an organizational chart for the QC department:

• Lines of authority

• QC resources

• Adequately sized staff

• Qualifications of QC personnel

• List of QC personnel duties

• Clearly defined duties, responsibilities, and authorities

• Deficiency identification, documentation, and correction

• Letter to QC personnel giving full authority to act on all quality issues

• Letter stating responsibilities and authorities addressed to each member of the QC staff

• Procedures for submittal management

• Submittals must be approved by the prime contractor before review by owner’s representative

• Log of required submittals, listing all required sub­mittals showing scheduled dates that submittals are needed

• Control testing plan

• Testing laboratories and qualifications identified

• Listing of all tests required as stated by contract documents

• Testing frequencies listed

• Reporting procedures

• Quality control reporting procedure addressed