Quality Manual

A company’s quality manual is the formal record of its quality management system. It may contain the following:

• A rule book by which an organization functions

• A source of information from which the client derives confidence

• A vehicle for auditing, reviewing, and evaluating the company’s Quality Management System (QMS)

• A firm statement of the company policy towards qual­ity control (QC)

• A quality assurance (QA) section and description of responsibilities

As commander of the process, review, and evaluation of the qual­ity system within an institution, the Quality Manual must contain:

• Models of documents as well as models for the regis­tration of the test results

• The necessary documents to determine how to follow up on quality