The ISO 9000 Standard

The International Organization for Standardization (ISO), established in 1947 as an agency of the United Nations, entered the picture as the one authority that could be trusted to publish everyone else’s standards and maintain comprehensive trans­lations them among the key languages of the United Nations. The activities of the ISO increase with time, and there are many specifications published through the ISO. The specifications have widely spread due to the interest from manufacturers, their international agents, and customers. The manufacturer provides a product to give the customer satisfaction, which increases the production and sales. The ISO comprises representatives from 163 countries; most of whom already share the use of BSI and ANSI standards. By lifting the translation burden off the backs of other countries, the activities of the ISO have increased with time, with many specialized specifications also coming to be pub­lished under their aegis.

The ISO 9000 specification released in 1987 closely followed British standards BS5750, parts 1, 2, and 3. The same general arrangement of the parts and the ISO increased as a general guide to illustrate the basic concepts and some applications that can be used in a series of ISO 9000. On December 10 of that year, the board of the European committee for standardization agreed to align its work on standards specification to the provisions published in ISO 9000. Accepted without further amendment or modifications as a standards specification for European countries, it was published under the rubric "EN29000 1987." The official languages of these European standards are English, French, and German. This group subsequently agreed to publish and translate these specifications for every country based on its language.

The next major further development for this standard came in 1994, when about 250 articles were modified. These modified arti­cles clarify the specifications and are easier to read than the original versions.

To clearly elaborate quality assurance specifics regarding the design, the manufacture, and the acceptance of a final product, ISO 9000 is divided into parts 9001, 9002, and 9003 respectively. ISO 9004 contains the basic rules for the development of the Total Quality Management system according to current conditions most likely to be encountered with current technologies, market demand for the main lines of available products, factory conditions and available technology.